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Are you a friendly, organised individual with a passion for delivering excellent customer service? DMA Law is currently seeking a Front of House/Admin Assistant to join our team in Hartlepool.

This is a part-time, permanent position offering the opportunity to work in a busy legal office, providing essential front-of-house and administrative support.

About the Role

You will be the first point of contact for visitors and clients, both in person and over the phone, so a welcoming manner and strong communication skills are essential. Working under the remote supervision of our Operations Manager, you’ll help ensure the office runs smoothly and efficiently.

Key Details:

  • Location: DMA Law, 155 York Road, Hartlepool, TS26 9EQ
  • Hours: Monday – Friday, 1pm or 2pm – 5pm (up to 20 hours per week)
  • Overtime: Must be available to cover 9am – 5pm during holiday and staff absences
  • Job Type: Part-time, permanent
  • Start Date: As soon as possible
  • Salary: Dependent on experience

Main Responsibilities

  • Greeting clients and visitors in a professional, friendly manner
  • Handling phone calls and directing enquiries to the relevant department
  • Taking accurate telephone messages
  • Managing meeting room bookings and office diaries
  • Handling payments (cash and online)
  • Taking banking to local branches and managing petty cash
  • Dealing with incoming and outgoing mail
  • General administrative duties, including scanning, filing, printing, and data entry
  • Archiving legal files
  • Fulfilling the duties of First Aider and Fire Marshal (training provided)
  • Supporting the wider team as required

What We’re Looking For

We’re looking for someone who is:

  • Self-motivated and reliable
  • A team player who can also work independently
  • Excellent at communicating in person and over the phone
  • Organised and able to multitask
  • Well-presented with a professional and approachable manner

How to Apply

To apply, please send your CV and a brief covering email to:

Kate.winter@dma-law.co.uk
Deadline: Friday 31st October 2025 (close of business)